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Wednesday, July 8, 2026

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Atento Expands AI Solutions for In-House CX Teams

Atento broadens its AI, automation and analytics offerings to help companies improve customer experience operations managed in-house.

Typeform Debuts AI Tool for Faster Customer Research

Typeform launches Research Flow, an AI-powered platform that combines surveys and interviews to deliver deeper insights in hours.

Sprinklr Unveils Tool to Measure AI Search Visibility

Sprinklr launches LLM Insights, helping brands track visibility, sentiment, and competitive positioning in AI-generated search results.

Gopuff and GrowthLoop Expand Retail Media Targeting

Gopuff and GrowthLoop partner to deliver advanced audience segmentation, faster campaign activation, and deeper retail media insights.

Sweep Launches AI Agent for Salesforce and Snowflake

Sweep’s new cross-platform AI agent helps enterprises understand dependencies across Salesforce, Snowflake, and Data 360 before making changes.

Sitecore Buys Scrunch to Help Brands Win AI Search

Sitecore has acquired Scrunch, adding AI search visibility and optimization tools to help brands improve their appearance in AI-generated answers.

MINT Square Brings Enterprise Ad Protection Downmarket

MINT Square and Adnomaly partner to give mid-sized agencies real-time campaign monitoring and budget protection across Europe.

Amazon Doubles Down on Four-Day Prime Day Event

Amazon will run Prime Day from June 23–26, extending discounts on essentials and household goods as consumers remain cautious about spending.

Voice AI Is Quietly Replacing ‘Press 1 for Support’

As AI voice agents handle millions of calls, businesses are replacing rigid phone menus with conversational systems that automate support and sales.

Shein Moves to Acquire Sustainable Fashion Brand Everlane

Shein has agreed to acquire Everlane, a deal that could reshape the future of sustainable fashion and global retail economics.

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