News

Spendesk teams up with Dust to roll out secure, tailored AI assistants, enhancing productivity while ensuring compliance with European and UK data regulations.

Zappi unveils AI Concept Creation Agents to help brands turn early ideas into tested product concepts—fast, secure, and powered by data-driven insights.

Sitecore’s AI Innovation Lab, built with Microsoft, helps marketers rapidly prototype AI solutions to streamline content and boost digital experience ROI.

Pepsi teams up with David Beckham for a bold new global campaign that celebrates joy, passion, and doing what you love because it's never a waste.

In its 2025 CX predictions, Info-Tech reveals how AI is transforming customer service with real-time support, personalization, and better agent experiences.

ABB Robotics chooses Coveo to deliver AI search, personalization, and GenAI-powered answers for a smarter, more seamless digital commerce experience.

Smobi partners with Vonage to deliver branded RCS messaging for E-commerce, boosting trust, engagement, and conversions with rich, interactive experiences.

Redpoint and HCLTech team up to power HCLTech X, delivering personalized CX, 3X engagement, 35% retention gains, and 2X ROI via unified data and automation.

NESN partners with ViewLift to relaunch NESN 360, delivering a feature-rich, reliable streaming experience for Red Sox, Bruins, and New England sports fans.

Criteo unveils Onsite Video ads for retail media, blending storytelling and commerce to boost engagement, sales, and new customer acquisition for brands.