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Tata Communications, NICE Partner to Deploy AI in Contact Centers Globally

MartechView Editors -
Tata Communications and NICE team up to merge Kaleyra and CXone Mpower, creating AI-driven, hyper-personalized customer experiences across 190+ countries.
Mobile and App Marketing

Is Securing Utility Communications Possible Beyond Consumer Apps?

Bridget Reidy -
Utility leaders shift from consumer messaging apps to secure, compliant platforms to protect sensitive communications and critical infrastructure.
News

Granite Telecommunications Inaugurates New Headquarters

MartechView Editors -
Granite Telecommunications opens a new Quincy, MA headquarters with a cutting-edge Customer Service Center and advanced technologies to enhance customer support.
News

Maileroo Revolutionizes Business Communications with Real-Time Tracking Capabilities

MartechView Editors -
In addition to faster email delivery times, Maileroo's solution also has real-time tracking capabilities so businesses know the immediate impact of their campaigns and...
News

Vodex Launches Vodex 2.0 Outbound Communications Platform

MartechView Editors -
Vodex has launched Vodex 2.0, a new version of ots outbound communications platform, which allows companies to leverage generative artificial intelligence for calls to...
News

Sendbird integrates Meta’s Llama 2 LLM into its Communications Platform

MartechView Editors -
Sendbird, a provider of a communications API platform for web and mobile apps, has integrated Llama 2, Meta's open-source large language model (LLM), into...
Martech

Brands Are Making ‘No AI’ Their Biggest Selling Point

Khushbu Raval -
From Starbucks retiring its NomadGo inventory AI to Dove's pledge against AI-generated images, brands are discovering that the most powerful marketing move in 2026 is being visibly, defiantly human.
Martech

Are Brands Losing Credibility in the AI Era?

Daniela Bartoli -
As AI floods the internet with low-cost content, PR and marketing teams are being forced to rebuild trust through authenticity and transparency.
News

AI Search Has Overtaken SEO as Top B2B Channel: 10Fold

MartechView Editors -
A new 10Fold report finds 52% of B2B tech marketers now rank AI search as their most effective content channel — but most content isn't ready for it.
News

The Workplace Has a Curiosity Problem: SurveyMonkey

MartechView Editors -
SurveyMonkey's 2026 State of Curiosity report finds workplaces are systematically suppressing the one quality AI cannot replicate: genuine curiosity.
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