The 4th Annual Conversational AI & Customer Experience Summit Europe will take place in Munich, Germany, on November 5-6, 2025. Discover the latest in AI-driven engagement, chatbots, and generative AI innovations.
NiCE finalizes its acquisition of Cognigy, uniting two AI leaders to deliver smarter, faster, and seamless customer experiences through its CXone Mpower platform.
Gill Capital teams up with Google Cloud to launch gen AI-powered search and chat assistants, making product discovery seamless for H&M shoppers in SEA.
Wunderkind’s new AI platform optimizes personalized messaging across channels in real time, driving higher engagement and revenue with zero manual effort.
Conversational and agentic AI are transforming travel planning from scattered apps to a single, intelligent interface for personalized, seamless trips.
ContentWise integrates AI agents into its UX Engine, automating complex tasks to create hyper-personalized content experiences that boost loyalty and retention.
Boost.ai partners with Sage to provide an AI-powered support agent, offering 24/7 service for Sage 50 Accounting users in Canada and improving customer experience.
