E-commerce and Online Retail

CommerceIQ unveils AI agents for sales, content, shelf and retail media, helping brands automate ecommerce operations and scale optimization across thousands of SKUs.

The New Era of Shopping secures $1.4M in pre-seed funding to help brands optimize for AI assistants like ChatGPT and Gemini as shopping shifts toward agentic commerce.

AI is transforming retail customer experience from a cost center into a revenue engine, says Talkdesk’s Michael Klein, as brands rethink automation and loyalty.

Why retailers struggle to scale personalization—and how AI, connected data and aligned execution can turn strategy into measurable results.

Uber buys Getir’s domestic delivery business from Mubadala, deepening its investment in Turkey’s fast-growing food and grocery market.

A new Omnisend survey finds 23% of U.S. consumers have reduced holiday gifting, yet online spending is rising due to inflation and higher shipping costs.

As retail events stretch longer and demand comes in waves, brands learn that protecting availability—not cutting prices—is the real growth strategy for 2026.

impact.com posts record growth in 2025 as brands move from ads to partnerships, fueled by creators, AI innovation, and global expansion.

Omnisend data shows U.S. ecommerce orders surged in 2025, but over half of that growth came from just 5% of brands.

Talkdesk introduced CXA-powered Commerce Orchestration and a new Consumer Goods Experience Cloud, aiming to turn customer conversations into revenue.