E-commerce and Online Retail

The independent New York coffee brand has built a city-wide following on community and craft — and is now scaling with technology to match.

AI helps merchandisers surface hidden winners, cut opportunity cost, and act on catalog signals before the window closes.

Brands are collecting more ecommerce data than ever — and acting on less of it. The gap between insight and execution is where market share is quietly being lost.

Macy's 'Ask Macy's' chatbot, powered by Google Gemini, is driving shoppers to spend nearly five times more than those who don't use it — a rare early win for retail AI.

Fast Simon's AI platform now tells merchandisers in real time which products are succeeding, overexposed, or underperforming — and what each decision is costing them.

Canto has expanded its DAM for Products platform with new Shopify and Amazon integrations, helping brands sync product assets and metadata across e-commerce channels automatically.

Klaviyo and Shopify expand their integration with Locale Aware Catalogs, helping global brands deliver localized experiences across markets from a single platform.

Price is right, inventory is solid, buy box is intact — and shoppers still aren't converting. In 2026, the real retailer readiness gap is content.

Bloomreach CEO Raj De Datta on agentic commerce, AI-powered shopping, and why the future of retail will move beyond the traditional website.

Riskified expands its AI Agent Intelligence platform to help retailers secure AI shopping assistants and prevent fraud in conversational commerce.