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Wednesday, April 22, 2026
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generative AI

Cloud Next ’24: Google Gemini Chatbots for Customer Service Are Coming Soon

Best Buy, IHG Hotels, and other companies are making their Gemini-powered chatbots. More and more companies are deploying AI-powered chatbots to deal with basic customer...

AI Will Breathe New Life Into Market Research

AI innovation can revolutionize decision-making processes and enhance ROI, enabling brands to strategically leverage new AI tools in market research. AI is revolutionizing the field...

IBM Highlights Risks of Marketers Using ‘Fishy’ GenAI

IBM's latest campaign, in partnership with Adobe, warns brand managers and CMOs against “fishy” generative AI tools. IBM teamed up with creative agency Ogilvy and used...

Persado Introduces GenAI Innovations

The innovations enable copywriters, brands, and digital performance marketers to generate content rapidly and get instant feedback on brand compliance.  Persado, a Motivation Artificial Intelligence...

GetResponse Launches AI Email Writing Assistant

This new tool generates and optimizes text in custom or predesigned email templates without switching between email creation and text optimization tools.   GetResponse, a global...

AI and Automation to Transform the Telecoms Industry and Impact Society

AI and automation reshape the telecommunications industry, enhancing customer service, operational efficiency, and sustainability. Explore these technologies' impact on society and telecom companies' future. The...

Chroma Creators to Redefine Multicultural Branding

As Atlanta's first A.I.-enabled multicultural marketing agency, Chroma Creators leverages technologies like MidJourney and ChatGPT to help Black brands scale faster and to bridge...

From Contact to Knowledge Center – What’s Next?

From call centers to knowledge center, AI transforms customer service with self-service options and intelligent chatbots.

Sage Signs Pact with AWS

This agreement will enhance how SMBs optimize their operations with generative artificial intelligence (AI) and tackle environmental responsibilities.  Sage, an accounting, financial, HR, and payroll...

Micron Collaborates with Samsung on Galaxy S24 Series

Micron’s LPDDR5X and UFS 4.0 solutions will unlock unprecedented AI-enabled capabilities for Galaxy users.  Micron Technology announced that Samsung has incorporated Micron’s low-power double data...

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