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Sunday, May 3, 2026

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8×8 Thrives in Midmarket CCaaS with 35% YoY Growth

8×8 has experienced significant growth in midmarket CCaaS deals, driven by its focus on customer-centric innovation and tailored solutions. The vendor has seen a 35% increase in deals with enterprises having 250+ contact center agents.

Zendesk Expands Meta Partnership with Launch of Outbound Messaging App

Zendesk has partnered with Meta to launch Relay, a new outbound messaging app that allows businesses to proactively engage with customers on WhatsApp and SMS.

Mars to Acquire Kellanova: A Snacking Powerhouse

Mars is set to acquire Kellanova, the parent company of popular brands like Cheez-It and Pop-Tarts. This acquisition strengthens Mars' position in the snacking market.

Walmart’s Ad Business Booms with 30% Growth

Walmart Connect, Walmart's ad platform, has seen significant growth. Learn how the retailer is expanding its ad offerings and driving revenue through in-store and offsite channels.

Lee Kum Kee’s Spicy Twist: Targeting Gen Z

Lee Kum Kee is launching a new campaign to attract younger consumers with a "Sriracha-Cha Slide" remix and collaborations with rising artists.

Digital Economy Booms: Global Trends and Opportunities

Discover the latest trends in the global digital economy, including growth drivers, regional variations, and opportunities for businesses.

Paint Your Rent: Win Free Rent with Vitaminwater

Enter Vitaminwater's "Paint Your Rent" contest for a chance to win free rent and design services. Show off your creativity and embrace the #dopaminedecor trend.

How to Choose the Right CCaaS Solution for Your Business

Selecting the best CCaaS platform can be challenging. Learn key factors, from business needs to scalability, security, and integration.

New CIO? Break Silos for Success

Learn how a holistic business approach can boost efficiency and customer satisfaction. IT can lead the way by breaking down silos and fostering collaboration.

Choice Hotels Revamps Agency Roster, Expands Reach

Choice Hotels is shaking up its agency lineup to bolster brand awareness and target a wider audience, including Gen Z and millennials. The company is also exploring new revenue streams through a loyalty program-powered media network.

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