IBM and Microsoft open three new Experience Zones, enabling clients to explore generative AI, hybrid cloud, and Microsoft technologies across industries.
Granite Telecommunications opens a new Quincy, MA headquarters with a cutting-edge Customer Service Center and advanced technologies to enhance customer support.
ZapScale's Campaigns feature delivers hyper-personalized communication and precision targeting for SaaS companies, enhancing customer engagement and CRM.
ARC Direct Connect enables Turkish Airlines to offer personalized experiences and manage transactions efficiently, solidifying ARC’s position in NDC solutions.
Sabre's PRISM platform will enhance Malaysia Airlines' corporate travel with advanced analytics, customized solutions, and improved customer experiences.
Inova uses Hyro's AI voice and chat assistants with NICE CXone to enhance patient and staff communication, streamline operations, and improve care delivery.
Amplitude and HubSpot partner to enhance GTM teams with deeper insights, combining HubSpot's CRM with Amplitude's analytics to boost engagement and growth.
A study shows brand awareness tops lead generation for B2B marketers, but many fall short in meeting buyer expectations for identity and customer experience.
