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TELUS Digital Pushes Telecom AI Beyond Pilots

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TELUS Digital says it processed 2 trillion AI tokens in 2025, showcasing production-scale telecom AI at MWC 2026 with NVIDIA and F3 Networks.
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Talkdesk Expands Agentic AI Across Channels

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Talkdesk launches Automation Flows and extends Autopilot to email, aiming to automate cross-system workflows and complex customer interactions.
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Many Loyal Shoppers Feel Overlooked, Survey Says

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A GetResponse survey finds most consumers believe brands value new customers more than loyal ones, despite retention spending rising.
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JARS Digital Joins Brandi AI Partnership

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JARS Digital partners with Brandi AI to help brands improve visibility and credibility in AI-generated answers and generative search platforms.
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Tim Hortons Revives Roll Up To Win in U.S.

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Tim Hortons brings back its Roll Up To Win promotion in the U.S., offering travel, tech and over 1 million food and beverage prizes through March 22.
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Stravito Debuts Deep Research AI Agent

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Stravito upgrades its AI Assistant with a Deep Research Agent designed to deliver fully sourced, analyst-level answers for strategic decisions.
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Financial Stress Is Reshaping U.S. Shopping Habits

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An Omnisend survey finds 66% of Americans switching to cheaper brands, with rising cart abandonment and hidden purchases reflecting financial strain.
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Digital Remedy Unveils Echo Measurement Platform

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Digital Remedy launches Echo, a unified platform designed to measure cross-channel media performance and reduce fragmented attribution reporting.
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AI Assistants Reshape Brand Control Online

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Hostinger analysis of 66.7B bot interactions finds AI assistants expanding rapidly, even as companies block training bots and lose control of brand context.
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Snap Bets on Creator Subscriptions for Growth

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Snap launches paid creator subscriptions as user growth slows, seeking steadier revenue beyond advertising in a crowded market.
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