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Saturday, June 13, 2026

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Sharpen Revolutionizes Contact Centers with Usable AI Platform

Sharpen Revolutionizes Customer Service with Usable AI! Its easy-to-use AI platform empowers agents, boosts efficiency, and personalizes customer interactions.

Gen Alpha’s Tech Sophistication Will Challenge Brand Strategies

Forget Celebrity Endorsements! Gen Alpha Values Tech Brands and Educational Content. New Razorfish report explores Gen Alpha's brand preferences and marketing strategies to reach them.

Brand Growth Drivers: Insights from the Data

Kantar Report: Unlock Brand Growth with Meaningful Differentiation and Presence. Data shows strong emotional connections and consistent brand presence drive sales.

TikTok’s Developing a New AI Chatbot Called Genie

TikTok's AI Genie is Coming! A new AI chatbot, Genie, could connect users to various AI features inside the app, including search, virtual humans, and music generation.

Climate Action Marketplace Created by IPG, SeenThis, PubMatic

World's First Green Ad Marketplace! IPG Mediabrands & SeenThis launch Climate Action Marketplace (CAM) to reduce ad campaign carbon footprint.

Sprinklr Named Leader in Digital Customer Interaction Report

Sprinklr Soars as a Leader in Customer Experience Management! Forrester Wave recognizes Sprinklr's unified platform for managing all digital customer interactions.

Havas Prepares for Future with Major Tech Investment, Integrated Comms

Havas doubles down on AI to deliver integrated client experiences! The ad giant invests heavily in AI and tech to meet growing marketing demands.

PepsiCo Tests Smart Cans, AI for Better Personalization

At Cannes Lions, the marketer showed off a new AI Hydration Coach for Gatorade and a connected device for Pepsi inspired by its can shape.

New SAS GenAI Tools for Marketers Use Amazon Bedrock

Enhanced SAS Customer Intelligence 360 accelerates value from generative AI.

Satisfi Labs Acquires Marketing Platform Factoreal

Satisfi Labs acquires Factoreal, creating a powerful Conversational Experience Platform for destinations and experiences. This combined platform offers AI-powered chat and omnichannel marketing tools.

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