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Wednesday, June 3, 2026

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Avaya and avatarin Unite Robots, AI, and Humans in CX

avatarin's AI-powered social robots now run on Avaya Infinity, creating a seamless customer experience across phone, chat, and physical spaces in real time.

AI Search Has Overtaken SEO as Top B2B Channel: 10Fold

A new 10Fold report finds 52% of B2B tech marketers now rank AI search as their most effective content channel — but most content isn't ready for it.

AI Is Speeding Up Marketing, Not Improving It: GrowthLoop

A new GrowthLoop survey finds 77% of marketers say winning experiments fail at scale, and just 23% can reliably link marketing actions to business outcomes.

The Workplace Has a Curiosity Problem: SurveyMonkey

SurveyMonkey's 2026 State of Curiosity report finds workplaces are systematically suppressing the one quality AI cannot replicate: genuine curiosity.

Sendbird Launches AI Agent That Owns Issues End to End

Sendbird's Agent Steward introduces a single AI owner for complex customer issues, backed by self-correcting governance and proactive outbound voice capabilities.

Omnisend Brings Email Marketing Into ChatGPT Via MCP

Omnisend's new Model Context Protocol integration lets ecommerce marketers analyze performance, find opportunities, and launch campaigns directly within ChatGPT.

Marketing Has a Confidence Paradox Problem: Incubeta

A new Incubeta report finds 70% of marketing leaders believe their budgets are working — while 41% admit a portion isn't delivering. The gap is widening.

Jellyfish Names Stephanie Parry as UK&I Managing Director

Stephanie Parry succeeds Nick Fettiplace as Jellyfish's UK&I Managing Director, bringing client leadership experience from Mindshare, WPP, and three years at the agency.

Amazon Launches 30-Minute Delivery Across Major US Cities

Amazon Now delivers groceries, electronics, and essentials ultra-fast to major US cities, with Prime members paying just $3.99 per order.

UK Affiliate Marketing Hits £1.8B, Delivering 15X ROI

As household budgets tighten, performance-driven marketing channels prove their resilience — and their indispensability.

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