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Monday, September 14, 2026

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Sendbird Launches AI Agent That Owns Issues End to End

Sendbird's Agent Steward introduces a single AI owner for complex customer issues, backed by self-correcting governance and proactive outbound voice capabilities.

Omnisend Brings Email Marketing Into ChatGPT Via MCP

Omnisend's new Model Context Protocol integration lets ecommerce marketers analyze performance, find opportunities, and launch campaigns directly within ChatGPT.

Marketing Has a Confidence Paradox Problem: Incubeta

A new Incubeta report finds 70% of marketing leaders believe their budgets are working — while 41% admit a portion isn't delivering. The gap is widening.

Jellyfish Names Stephanie Parry as UK&I Managing Director

Stephanie Parry succeeds Nick Fettiplace as Jellyfish's UK&I Managing Director, bringing client leadership experience from Mindshare, WPP, and three years at the agency.

Amazon Launches 30-Minute Delivery Across Major US Cities

Amazon Now delivers groceries, electronics, and essentials ultra-fast to major US cities, with Prime members paying just $3.99 per order.

UK Affiliate Marketing Hits £1.8B, Delivering 15X ROI

As household budgets tighten, performance-driven marketing channels prove their resilience — and their indispensability.

Monzo Enters Spain in Push to Expand Across Europe

Armed with a European banking license and a bruising American exit, Monzo is betting its future on the continent.

KERV.ai Launches AI Tool to Match Ads to Video Moments

The ad industry has spent decades interrupting content. KERV.ai is making a calculated bet that the smarter play is to disappear into it.

Ford Bets on Patriotism With Employee Pricing Push

As rivals chase the same milestone, Ford is staking its marketing moment on credibility over spectacle — and offering real discounts to back it up.

Preciso Brings Native Ad Targeting to Shopify

A new Shopify plugin promises merchants smarter ad targeting without ever leaving their store dashboard.

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