News

Stravito's AI Assistant gets Focus Mode for deep analysis, Snapshots for quick insights, and multilingual support, streamlining research workflows.

ServiceNow acquires Moveworks, combining AI strengths for enhanced employee experiences and enterprise search. Aims to accelerate AI adoption across CRM and more.

Qualtrics launches Experience Agents, specialized AI to autonomously deliver exceptional customer and employee experiences across all channels.

DV introduces AI-powered keyword optimization and refines controls to improve ad reach and publisher revenue. Launches News Accelerator Publisher Council for collaboration.

Report: Oracle considers a TikTok US operations deal offering security assurances and a small stake, but algorithm control may remain with China.

AudioCodes' Voca CIC now integrates with Microsoft Teams Phone extensibility for seamless, reliable contact center experiences. Learn more about this Azure-native solution.

Invoca integrates with Adobe Experience Platform, using AI to connect digital engagement with contact center conversations for complete buyer journeys & boosted revenue.

Quest Diagnostics partners with Google Cloud to leverage AI and data analytics for personalized patient and provider experiences, plus streamlined operations.

Kubit launches Lumos, an AI-powered analytics engine for data warehouses. Get faster insights, optimize workflows, and ensure data quality. Learn more!

8x8 reports 43% YoY growth in CPaaS API interactions driven by demand for personalized, AI-powered self-service. Learn about new features and trends