Glia unveils GVA Learning 360: AI that learns from your best contact center agents, not just documents. Get smarter, faster virtual assistants. 

The TikTok ban scare highlights the risk of relying on social media. Build direct connections via email & own your customer relationships.

Stravito's AI Assistant gets Focus Mode for deep analysis, Snapshots for quick insights, and multilingual support, streamlining research workflows.

AudioCodes' Voca CIC now integrates with Microsoft Teams Phone extensibility for seamless, reliable contact center experiences. Learn more about this Azure-native solution.

8x8 reports 43% YoY growth in CPaaS API interactions driven by demand for personalized, AI-powered self-service. Learn about new features and trends

Comviva unveils MobiLytix Rewards 5.0, an AI-powered SaaS loyalty platform for personalized customer engagement and real-time industry rewards.

Discover how WhatsApp evolved into a vital business tool. Learn to leverage its features, AI automation, and rich messaging for enhanced customer engagement and satisfaction.

Finnomena leverages Google Cloud AI to deliver real-time financial updates, improving efficiency and expanding investment offerings in Thailand.

Coca-Cola moves $700M in business to Publicis, dealing a major blow to WPP amid its AI-driven turnaround strategy and recent revenue struggles.

Versium and Resulticks team up to deliver seamless multichannel marketing and data-driven audience engagement for SMBs through Marketing Star.