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Saturday, October 31, 2026

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conversational AI

ApexChat Rebrands as Blazeo

ApexChat’s rebranding as Blazeo has expanded its services as its customers' needs have expanded, creating large, customizable AI and human-powered tools and services.  Blazeo officially...

From Contact to Knowledge Center – What’s Next?

From call centers to knowledge center, AI transforms customer service with self-service options and intelligent chatbots.

Vyopta Introduces Aviator

Aviator is integrated within the Vyopta platform, offering real-time support to users by answering queries and providing solutions based on their current activities.  Vyopta, a...

Vectara Introduces GenAI Chat Module

Vectara Chat is an end-to-end solution for businesses constructing their chatbot using domain-specific data.  Vectara, a Generative AI Platform and LLM Builder, released its latest...

Conversica Upgrades GenAI Chat Feature

The new Conversica Chat addition is trained solely on customer data, removing the need for fine-tuning public models.  Conversica, Inc., a provider of Conversational AI...

GroupBy Launches AI-Powered Fitment Search

Fitment solution has been developed to eliminate the complexity and frustration of product part search delivering relevant and exact-fit results for conversational searches. GroupBy Inc.,...

The Starr Conspiracy Releases of AI Research Assistant

The Starr Conspiracy, a brand, marketing and go-to-market strategy provider for Work Tech companies, announced a new AI assistant for Work Tech market research....

Westlake’s Solera Unveils ServiceAgent AI

ServiceAgent AI incorporates conversational AI that answers car dealerships’ and service centers’ phones with personalized messages. Westlake-based Solera is partnering with STELLA Automotive AI to...

Yellow.ai and Infobip Join Forces

The partnership between Yellow.ai and Infobip aims to establish a strong global synergy by leveraging combined capabilities in voice automation. Yellow.ai, a generative AI-powered customer...

Generaitiv Introduces Custom AI Engagement Bots

This partnership allows external communities to reap the rewards of an engagement bot without distraction from their internal goals. Generaitiv, a decentralized, community-driven AI app...

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