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AppDirect Introduces AI Marketplace

MartechView Editors -
With AppDirect's interface, users can build AI bots based on their choice of popular large language models, such as ChatGPT, Llama, Bard, or Cohere. AppDirect,...
News

Wishpond Files Patent for AI-Enabled Virtual Representative

MartechView Editors -
It acts as a virtual representative and can engage in conversations and deliver presentations in real time through various meeting applications. Wishpond Technologies , a...
News

CommBox Launches Era AI

MartechView Editors -
Its advanced sentiment analysis enables it to reroute calls when necessary and identify intent to provide end users with a conversational experience. CommBox, a provider...
News

Janover Launches its First AI Chatbot SaaS Model and Offers Licensing to Select Commercial Lenders

MartechView Editors -
By enabling high-empathy, intricate conversations directly on their websites, the chatbot streamlines the process of qualifying leads, introducing team members, and providing rapid responses...
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Symphony Taps Google Cloud’s Generative AI for Voice Analytics in Financial Services

MartechView Editors -
To provide its customers with high-accuracy voice analytics, Symphony will use Google Cloud’s gen AI platform, Vertex AI, to enhance its Cloud9 voice product...
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Cyara Acquires QBox

MartechView Editors -
The acquisition of QBox complements Cyara's chatbot testing and training capabilities, helping companies optimize the development, delivery, and impact of their chatbots and conversational...
Contact Center

Conversational Analytics Fuel Responsive, Adaptive Contact Centers

Fabrice Martin -
Conversational analytics will transform contact centers by enabling companies to act immediately on insights from every interaction.
News

Rasa Prioritizes Client-Driven Security in Conversational AI

MartechView Editors -
Rasa's technological heart beats with the newly introduced Conversational AI with Language Models—a feature that embodies simplicity and transparency. Rasa, a conversational AI industry leader,...
News

Clickatell Launches AI Powered Chat Commerce

MartechView Editors -
Clickatell AI uses natural language processing (NLP) to grasp the purpose of customer inquiries, along with generative AI to improve conversations over time. Clickatell?, a...
News

CallMiner Enhances AI-Powered Conversation Intelligence Platform

MartechView Editors -
CallMiner's new and updated platform features include semantic search that empowers users to search via natural language to return results where exact or similar...
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