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conversational AI

Infobip Debuts AI Hub

The launch of Infobip AI Hub develops new ways of integrating generative AI within its customer engagement suite, offering conversational experiences to consumers. Infobip, a...

Yellow.ai’s Voicebots and Chatbots Available on Zendesk Marketplace

Yellow.ai's integration with Zendesk provides a unified customer view and streamlines workflows. Yellow.ai, a provider of conversational artificial intelligence technology, has earned a partner listing...

AppDirect Introduces AI Marketplace

With AppDirect's interface, users can build AI bots based on their choice of popular large language models, such as ChatGPT, Llama, Bard, or Cohere. AppDirect,...

Wishpond Files Patent for AI-Enabled Virtual Representative

It acts as a virtual representative and can engage in conversations and deliver presentations in real time through various meeting applications. Wishpond Technologies , a...

CommBox Launches Era AI

Its advanced sentiment analysis enables it to reroute calls when necessary and identify intent to provide end users with a conversational experience. CommBox, a provider...

Janover Launches its First AI Chatbot SaaS Model and Offers Licensing to Select Commercial Lenders

By enabling high-empathy, intricate conversations directly on their websites, the chatbot streamlines the process of qualifying leads, introducing team members, and providing rapid responses...

Symphony Taps Google Cloud’s Generative AI for Voice Analytics in Financial Services

To provide its customers with high-accuracy voice analytics, Symphony will use Google Cloud’s gen AI platform, Vertex AI, to enhance its Cloud9 voice product...

Cyara Acquires QBox

The acquisition of QBox complements Cyara's chatbot testing and training capabilities, helping companies optimize the development, delivery, and impact of their chatbots and conversational...

Conversational Analytics Fuel Responsive, Adaptive Contact Centers

Conversational analytics will transform contact centers by enabling companies to act immediately on insights from every interaction.

Rasa Prioritizes Client-Driven Security in Conversational AI

Rasa's technological heart beats with the newly introduced Conversational AI with Language Models—a feature that embodies simplicity and transparency. Rasa, a conversational AI industry leader,...

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