conversational AI

With AppDirect's interface, users can build AI bots based on their choice of popular large language models, such as ChatGPT, Llama, Bard, or Cohere. AppDirect,...

It acts as a virtual representative and can engage in conversations and deliver presentations in real time through various meeting applications. Wishpond Technologies , a...

Its advanced sentiment analysis enables it to reroute calls when necessary and identify intent to provide end users with a conversational experience. CommBox, a provider...

By enabling high-empathy, intricate conversations directly on their websites, the chatbot streamlines the process of qualifying leads, introducing team members, and providing rapid responses...

To provide its customers with high-accuracy voice analytics, Symphony will use Google Cloud’s gen AI platform, Vertex AI, to enhance its Cloud9 voice product...

The acquisition of QBox complements Cyara's chatbot testing and training capabilities, helping companies optimize the development, delivery, and impact of their chatbots and conversational...

Conversational analytics will transform contact centers by enabling companies to act immediately on insights from every interaction.

Rasa's technological heart beats with the newly introduced Conversational AI with Language Models—a feature that embodies simplicity and transparency. Rasa, a conversational AI industry leader,...

Clickatell AI uses natural language processing (NLP) to grasp the purpose of customer inquiries, along with generative AI to improve conversations over time. Clickatell?, a...

CallMiner's new and updated platform features include semantic search that empowers users to search via natural language to return results where exact or similar...