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Marchex Launches Generative AI-Powered Call Summary and Sentiment Suite for Vertical Markets

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Powered by generative artificial intelligence, these new features analyze and generate summaries of consumer-to-business calls, enabling businesses to identify customers who have had exceptional...
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NatWest and IBM Collaborate on Generative AI Initiative to Enhance Customer Experience

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By leveraging IBM's enterprise grade AI and data platform, watsonx, teams are co-creating a digital concierge (Cora+) that evolves the chatbot's capability into a...
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LivePerson Launches Conversational Intelligence Suite and LP 360 Managed Services

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Informed by billions of real customer interactions, LivePerson's new Conversational Intelligence suite consists of solutions that leverage conversational data to redefine how conversational AI...
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Aktana Acquires Tact.ai’s Field Engagement and Conversational AI Technology

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The addition extends Aktana’s leadership in field intelligence by delivering several new capabilities frequently requested by commercial and medical leaders overseeing omnichannel programs: Aktana,a provider...
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Tripadvisor Co-Founder Launches New Venture: Give Freely, a Shopping Assistant

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Give Freely's flagship product is an innovative shopping browser extension, designed to discover and verify the best coupons at more than 10,000 online stores...
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Nfinite unveils AI, AR, and Automation Innovations

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The solution elevates retail experiences with complete, consistent, and immersive product imagery across the entire catalog. Nfinite, a provider of next-generation product visualization technology for...
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Fuel Cycle unveils verified Generative AI-based functionality

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The executive summary feature efficiently processes a large volume of real-time comments, producing precise and detailed insights. Fuel Cycle, the insights platform to accelerate decision...
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Dropit announces Advanced Fulfillment

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The AI-powered solution uses real-time data to power dynamic decisions that help balance inventory, optimize sourcing, and streamline returns. Dropit, a retail technology company that...
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SignalWire unveils its No-Code AI Agent Builder

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The AI agent transcends first-generation chatbots by delivering natural, personalized customer experiences at scale. SignalWire, the company behind the open-source communications platform, FreeSWITCH, unveiled a...
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Rokt partners with Six Flags Entertainment

MartechView Editors -
Rokt's AI will create a more relevant and engaging ecommerce experience. Rokt, an ecommerce technology company using AI to make transactions more relevant to each...
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