19.3 C
Casper
Monday, September 14, 2026

TAG

conversational AI

Clickatell Launches AI Powered Chat Commerce

Clickatell AI uses natural language processing (NLP) to grasp the purpose of customer inquiries, along with generative AI to improve conversations over time. Clickatell?, a...

CallMiner Enhances AI-Powered Conversation Intelligence Platform

CallMiner's new and updated platform features include semantic search that empowers users to search via natural language to return results where exact or similar...

Marchex Launches Generative AI-Powered Call Summary and Sentiment Suite for Vertical Markets

Powered by generative artificial intelligence, these new features analyze and generate summaries of consumer-to-business calls, enabling businesses to identify customers who have had exceptional...

NatWest and IBM Collaborate on Generative AI Initiative to Enhance Customer Experience

By leveraging IBM's enterprise grade AI and data platform, watsonx, teams are co-creating a digital concierge (Cora+) that evolves the chatbot's capability into a...

LivePerson Launches Conversational Intelligence Suite and LP 360 Managed Services

Informed by billions of real customer interactions, LivePerson's new Conversational Intelligence suite consists of solutions that leverage conversational data to redefine how conversational AI...

Aktana Acquires Tact.ai’s Field Engagement and Conversational AI Technology

The addition extends Aktana’s leadership in field intelligence by delivering several new capabilities frequently requested by commercial and medical leaders overseeing omnichannel programs: Aktana,a provider...

Tripadvisor Co-Founder Launches New Venture: Give Freely, a Shopping Assistant

Give Freely's flagship product is an innovative shopping browser extension, designed to discover and verify the best coupons at more than 10,000 online stores...

Nfinite unveils AI, AR, and Automation Innovations

The solution elevates retail experiences with complete, consistent, and immersive product imagery across the entire catalog. Nfinite, a provider of next-generation product visualization technology for...

Fuel Cycle unveils verified Generative AI-based functionality

The executive summary feature efficiently processes a large volume of real-time comments, producing precise and detailed insights. Fuel Cycle, the insights platform to accelerate decision...

Dropit announces Advanced Fulfillment

The AI-powered solution uses real-time data to power dynamic decisions that help balance inventory, optimize sourcing, and streamline returns. Dropit, a retail technology company that...

Latest news