New report reveals generational shifts in travel. Loyalty programs must adapt to Gen Z and Millennial preferences, from bundled bookings to flexible payments.
United Airlines and Chase are overhauling their co-branded credit card lineup, increasing annual fees while introducing new benefits like travel credits and memberships. They aim to boost card value despite a potential travel slowdown.
Explore how Gen Z is reshaping brand loyalty with its demands for authenticity, sustainability, and personalized experiences. Learn how businesses, especially in travel, are adapting.
iCoupon partners with Navitaire to provide digital, contactless vouchering, enhancing airline efficiency and customer experience during flight disruptions.
Humann leverages Talkdesk AI to enhance customer experience, automate support, and drive brand loyalty with intelligent, personalized retail AI solutions.
8x8 Aftersale Assist helps retailers reduce returns, enhance customer experiences, and drive revenue by offering AI-powered post-sale support and personalization.
Booking.com partners with Antom to offer diverse payment options across 8 Asian markets. This will cater to local preferences and empower smaller travel businesses.
