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Choice Hotels Revamps Agency Roster, Expands Reach

Choice Hotels is shaking up its agency lineup to bolster brand awareness and target a wider audience, including Gen Z and millennials. The company is also exploring new revenue streams through a loyalty program-powered media network.

Admiral Partners with The Trade Desk for Enhanced Visitor Authentication

Admiral integrates OpenPass into its VRM platform, enabling publishers to improve visitor authentication, personalize experiences, and drive ad revenue.

Pindrop Launches Pulse Inspect to Fight Deepfakes in Media

Pindrop's Pulse Inspect detects AI-generated speech in audio files with 99% accuracy, helping media outlets combat misinformation and protect their credibility.

86% of Shoppers Don’t Want In-store Voice Assistants

New PYMNTS Intelligence research reveals that while consumers embrace voice AI for online shopping, they prefer human interaction in physical stores.

Interactions Launches AI-powered Task Orchestration

Interactions introduces Task Orchestration, an AI-powered solution that automates customer service tasks, improves agent efficiency, and enhances customer satisfaction.

PolyAI Teams Up with AWS for Next-Gen Voice AI

PolyAI and AWS join forces to accelerate enterprise adoption of generative voice AI in contact centers. Leveraging Amazon SageMaker and Bedrock, PolyAI delivers lifelike voice assistants at scale.

Qualtrics Earns FedRAMP for AI-powered CX Analytics

Qualtrics achieves FedRAMP Moderate authorization for its conversational analytics and NLP capabilities, enabling federal agencies to harness AI for improved customer experiences.

ServiceNow and Boomi Join Forces for AI-powered Transformation

ServiceNow and Boomi partner to deliver AI-powered self-service solutions, enhancing customer experiences and driving operational efficiency.

Box and Slack: AI-powered Productivity Boost

Box and Slack deepen their partnership, bringing Box AI directly into Slack for seamless collaboration and insights. Discover how this integration can transform your workflow.

ON24 Integrates with 6sense

ON24 and 6sense partner to deliver hyper-personalized B2B experiences. Combine first-party engagement data with intent data to drive engagement and revenue.

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