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The report highlighted the role of AI in shaping comsumer's shopping experiences, 81% of companies gave positive feedback in customizing shopping experiences to individual...

The acquisition will lead to significant synergies between Getir and FreshDirect, emphasizing Getir's strategic ambitions to enhance customer loyalty. Getir, a grocery delivery company, announced...

The update will allow businesses to identify unknown prospects via the lookalike functionality and run personalized ads directly within the platform. Expandi Group, a B2B...

KIQ Customer Assist leverages artificial intelligence language models, encouraging businesses to deliver exceptional customer experiences. Kustomer launched KIQ Customer Assist featuring AI Responses, an enhanced...

The integration will allow manufacturers to tailor their communication and marketing efforts based on customers' specific interests and actions, enhancing their online journey. Rollick, a...

It allows retailers' customers to engage through their channels of choice, including web chat, bot, social media, SMS, email, or voice. 8x8, an integrated cloud...

The Basis media automation platform now accesses real-time ad delivery data from P-Max, providing a streamlined ad experience through an integration with Google Ads. Basis...

It is a comprehensive self-serve CDP offering that can not only unify profiles, but also deliver 1:1 engagement. Blueshift, the platform for intelligent cross-channel engagement,...

The Glance Guided CX platform can launch immersive experiences from channels, such as voice, chat, and messaging, and enables agents to see what their...

The company expands its portfolio with the acquisition of Profit Velocity's platform for profit acceleration and maximization. Argano, a global digital consultancy exclusively connecting the...