News

Tiger Pistol launches TikTok social media advertising campaigns to help the Greater Cleveland Food Bank achieve its benevolent mission during the 2023 holiday season. Tiger...

This analytics app for Service Cloud, powered by Data Cloud, offers pre-built dashboards for essential metrics and Einstein Conversation Mining to analyze customer interactions Salesforce...

The union enhances Fusion92's data offerings with robust AI and machine-learning capabilities Marketing Transformation Partner Fusion92 is announcing the acquisition of TRAK Data, a software...

The campaign features Ed's latest hit, "Magical," and gives fans an exclusive digital experience powered by Dolby Atmos Dolby Laboratories, Inc., a leader in immersive...

Cognigy launches AI Copilot, a conversational artificial intelligence solution that assists contact center agents. Conversational artificial intelligence technology provider Cognigy launched AI Copilot, which uses...

The updated Zoom integration allows users to manage Zoom calls alongside other communication channels in one central hub, leveraging AI-powered tools for immediate insights. CallTrackingMetrics,...

Airship introduces a suite of applications for mobile CX experimentation and optimization, including the Experimentation Hub for centralizing user experiments, Holdout Experiments for advanced...

ServiceNow expands its Now Assist generative AI portfolio with Now Assist in Virtual Agent, Flow Generation, and Now Assist for Field Service Management. ServiceNow, a...

The omnichannel solution streamlines programmatic video and social campaigns, offering dynamic audience targeting, unlimited signals, and insights into ROI and optimization across channels. 6sense has...

Microsoft Copilot for Service and Sales revolutionizes customer experiences by providing AI-guided answers and personalized resources. At its annual Ignite conference in Seattle, Microsoft introduced...