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With support for OpenAI's GPT-4 and Google's PaLM2, the cloud contact center and CX technology provider enables seamless integration of AI capabilities like Google...

The future of event tech, creating personalized and engaging experiences for attendees with Eventsforce. Eventsforce, powered by Simpleview, has released the Eventsforce mobile app, a...

With real-time guidance, automated scoring, and cross-channel integration, RingCX provides a seamless customer journey. RingCentral, a provider of cloud communications, video meetings, collaboration, and contact...

From AI-powered call summarization to generative AI-driven Sales Email, these tools enhance seller productivity. Salesforce launched artificial intelligence and data innovations in Sales Cloud, including...

This innovative model, leveraging SiloGen's technology, enables tailored AI solutions, including augmented agent tools, conversational AI, and analytics. Transcom, a provider of digital customer experience...

Bounteous has secured its eighth specialization in Adobe's Solution Partner Program for Adobe Real-Time CDP, demonstrating its ability to build and activate unified customer...

It uses AI to promote best-sellers, recommend items based on browsing and search activity, bury out-of-stock products, and more. Fast Simon, a shopping optimization platforms...

Lucid's fully automated brand lift measurement solution is available within the Amazon DSP and Twitch Ad Server, powered by Lucid Impact Measurement. Lucid, which was...

It will provide verifiable methodologies that match messaging and touchpoint strategies to the individual preferences of their target audiences. R.R. Donnelley & Sons, a provider...

Vodex has launched Vodex 2.0, a new version of ots outbound communications platform, which allows companies to leverage generative artificial intelligence for calls to...