News

Talkdesk Agent Builder lets teams create, test, and validate AI customer service agents using plain language, compressing weeks of work into hours.

Starbucks is expanding its Green Apron Creators program with a new TikTok-powered tool that lets baristas earn money as official brand content creators.

Contentful's new Palmata platform helps brands understand and improve how AI answer engines represent them, with launch partners including Box and The Atlantic.

CommerceIQ's AllyAI-powered platform now manages DoorDash Ads, giving CPG brands one place to optimize retail media for incremental sales.

Comcast will separate NBCUniversal and Sky into an independent publicly traded company through a tax-free spin-off, expected to be completed in approximately one year.

US consumer sentiment improved in June as inflation expectations eased and fuel prices fell, but high living costs continue to weigh on households.

BlueConic has acquired Blueshift to combine customer data, AI decisioning, and cross-channel marketing into a unified platform for B2C brands.

Aurasell has launched Agent Builder, a no-code capability that enables GTM teams to create AI-powered workflows using unified customer data.

Bazaarvoice's Shopper Experience Index reveals 97% of consumers research multiple sources before buying, prioritizing trust and authenticity over convenience.

Early results suggest brands see stronger sales and better attribution when retail media, measurement, and optimization work together.