8x8 Aftersale Assist helps retailers reduce returns, enhance customer experiences, and drive revenue by offering AI-powered post-sale support and personalization.
Amplitude introduces in-product Guides & Surveys, leveraging AI and behavioral data to enhance onboarding, feature adoption, and personalized user experiences.
Omnisend's latest study reveals how brands used email, SMS and push to generate $1.4B in sales. Discover top-performing strategies for ecommerce success.
Omnisend's 2024 study reveals $1.4B in sales driven by emails, SMS, and push notifications, highlighting the importance of first-party marketing channels for brands.
Intermedia introduces the first fully embedded UC and contact center solution within Microsoft Teams, enhancing productivity and customer experience in a single platform.
Explore how consumer behavior, AI evolution, and Gen Z's influence reshaped marketing in 2024. Learn about adapting to new realities, leveraging AI effectively, and building empowered teams.
Meta's move from fact-checking highlights challenges in free speech, content moderation, and privacy, impacting marketers and consumers. Explore solutions here.
Join us in celebrating the industry's brightest minds. Our 2024 contributors are here to guide you through the latest trends in marketing and CX, including generative AI and personalization.
