Genesys and Mitel join forces to simplify AI-driven customer experience transformation for large enterprises, ensuring seamless engagement and compliance.

You.com and Inversity launch a personalized AI training program with real-time feedback, empowering employees to upskill and adopt AI in their roles effectively.

Snappy Kraken launches Enterprise Hub & revamped Campaigns App, offering AI-driven marketing automation, insights, and scalability for advisors and enterprises.

8x8 Aftersale Assist helps retailers reduce returns, enhance customer experiences, and drive revenue by offering AI-powered post-sale support and personalization.

Amplitude introduces in-product Guides & Surveys, leveraging AI and behavioral data to enhance onboarding, feature adoption, and personalized user experiences.

Omnisend's latest study reveals how brands used email, SMS and push to generate $1.4B in sales. Discover top-performing strategies for ecommerce success.

Infobip partners with NTT to power NTT CPaaS, bringing advanced SMS, Voice, and omnichannel solutions to Japan for seamless business communication.

Omnisend's 2024 study reveals $1.4B in sales driven by emails, SMS, and push notifications, highlighting the importance of first-party marketing channels for brands.

Intermedia introduces the first fully embedded UC and contact center solution within Microsoft Teams, enhancing productivity and customer experience in a single platform.

Explore how consumer behavior, AI evolution, and Gen Z's influence reshaped marketing in 2024. Learn about adapting to new realities, leveraging AI effectively, and building empowered teams.