Kantar’s report reveals that media leaders focus on AI talent recruitment, innovation through internal training and external hiring to adapt to industry changes.

Sinch's RCS solutions enhance customer interactions with rich messaging experiences. Their global reach and partnerships make them a leader in RCS adoption.

Discover how DeepL’s Language AI can boost sales, streamline global operations, and improve multilingual communication for retailers during the holiday season.

Marketbridge offers integrated growth services, including strategy, marketing, communications, data science, analytics, and technology solutions.

Discover how YOOBIC can seamlessly replace the Workplace and enhance your employee experience.

United Communications Partners Inc. has successfully merged with Making Science Marketing & Adtech, SLU, a wholly-owned subsidiary of Making Science.

AB 3048, if passed, would require browser and mobile OS providers to enable users to send "opt-out preference signals" (OOPS) to businesses. This could significantly impact the advertising ecosystem and data sharing practices.

Zoom has secured its largest-ever contact center deal, underscoring its growing market presence and strong customer appeal. The unnamed company chose Zoom's top-tier CCaaS package, citing its architecture, roadmap, and AI capabilities.

8×8 has experienced significant growth in midmarket CCaaS deals, driven by its focus on customer-centric innovation and tailored solutions. The vendor has seen a 35% increase in deals with enterprises having 250+ contact center agents.

Zendesk has partnered with Meta to launch Relay, a new outbound messaging app that allows businesses to proactively engage with customers on WhatsApp and SMS.