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Pictory Partners with ElevenLabs to enhance AI Voice Technology

MartechView Editors -
The alliance targets business content creators, including marketers, bloggers, and social media managers, with a focus on enhancing video content. Pictory, a provider of generative...
News

Openprise launches DataOps for RevOps

MartechView Editors -
Openprise, a provider of revenue operations data automation, introduced DataOps for RevOps, expanding the Openprise RevOps Data Automation (RDA) Cloud. These capabilities bring a no-code,...
News

Pipedrive launches AI-powered Sales Assistant

MartechView Editors -
The assistant provides practical and actionable recommendations to enhance sales success. Pipedrive, a provider of sales CRM for small businesses, launched an AI-powered Sales Assistant...
News

Cal.com launches Cal.ai, an AI-powered scheduling assistant

MartechView Editors -
Cal.com announced the launch of its highly-anticipated AI tool, Cal.ai.  Cal.ai will reduce the scheduling burden by transforming how individuals and organizations book meetings and...
News

Gupshup.io adds to Conversational Engagement Platform

MartechView Editors -
Through the use of Gupshup.io's Bot Studio and visual journey builder, business users can craft omnichannel bot flows. Gupshup.io has added features to its Conversational...
News

Pathlight Launches Insight Streams

MartechView Editors -
Pathlight has added Insight Streams to its Conversation Intelligence (CI) Platform, which now processes millions of customer interactions. Insight Streams provides Generative Agent technology that...
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ManageMy Partners with SPLICE Software

MartechView Editors -
The partnership will offer customer engagement through conversational texting ManageMy, a provider of customer experience solutions, has partnered with SPLICE Software, a customer engagement and...
Customer Service

What’s Your Chatbot’s Intent?

Victor Dey -
Chatbots lacking an intent-based structure often produce imprecise or unrelated responses, potentially overlooking the context and theme of the issue. Customer feedback and service can...
News

MadCap Adds ChatGPT to MadCap Central with AI Assist

MartechView Editors -
It is a content management platform with integrated ChatGPT functionality optimized for authors and editors of technical content. MadCap Software, a multichannel content authoring, management,...
Conversational AI

Designing Conversations For AI-enabled CX

Maeve Condell -
Using human-centered design to create automated interactions and conversations ensures customers’ needs aren’t sidelined by efficiency & cost-cutting concerns.
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