Infinite Reality bought Napster for $207M and plans to turn it into a metaverse music hub with virtual concerts, social features, and digital merchandise.
Amazon is testing AI-powered shopping and health assistants to enhance product discovery and medical guidance, expanding AI integration in e-commerce and healthcare.
Explore the top 12 consumer behavior and shopping trends for 2025, including budget-conscious spending, sustainable products, personalization, social commerce, and the continued importance of physical stores.
United Airlines and Chase are overhauling their co-branded credit card lineup, increasing annual fees while introducing new benefits like travel credits and memberships. They aim to boost card value despite a potential travel slowdown.
Explore how Gen Z is reshaping brand loyalty with its demands for authenticity, sustainability, and personalized experiences. Learn how businesses, especially in travel, are adapting.
AudioCodes' Voca CIC now integrates with Microsoft Teams Phone extensibility for seamless, reliable contact center experiences. Learn more about this Azure-native solution.
Invoca integrates with Adobe Experience Platform, using AI to connect digital engagement with contact center conversations for complete buyer journeys & boosted revenue.
Quest Diagnostics partners with Google Cloud to leverage AI and data analytics for personalized patient and provider experiences, plus streamlined operations.
