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Saturday, June 27, 2026

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Customer Experience (CX)

Personal Brand: The Underrated Revenue Driver in MarTech and CX Sales

In MarTech, trust drives deals. Learn why personal branding is key for sales teams to cut through the noise, build credibility, and accelerate revenue growth.

Talkdesk Launches Australia Regional Cloud for APAC Growth

Talkdesk expands in APAC with an Australia Regional Cloud, enhancing CX with AI-powered solutions, improved compliance, and better voice quality for businesses.

SurveyMonkey Enhances Salesforce Integration for Smarter Surveys

SurveyMonkey for Salesforce now offers automated, personalized email surveys, enhanced analytics, and seamless integration to drive actionable customer insights.

EasyVista Enhances Global Partner Program for Greater Growth

EasyVista unveils a partner-first model, competitive incentives, and an enriched portal, empowering partners to boost profitability and deliver customer value.

Amplitude Launches Guides and Surveys to Boost User Engagement

Amplitude introduces in-product Guides & Surveys, leveraging AI and behavioral data to enhance onboarding, feature adoption, and personalized user experiences.

InMoment Launches AI-Powered Competitor Intelligence Tool

InMoment unveils Competitor Intelligence, a generative AI tool that transforms competitor review data into actionable insights for smarter, faster decision-making.

Elevating CX: How GenAI Bridges Legacy Systems and Innovation

Exceptional CX is no longer a luxury. Learn how Generative AI transforms customer interactions, even for businesses with legacy on-premise systems.

The Boda Group Acquires 40% Stake in Kaptive CX

The Boda Group acquires a 40% stake in customer experience consultancy Kaptive CX, aiming to boost growth and enhance client retention strategies.

Intermedia Unveils UC and CX Integration in Microsoft Teams

Intermedia introduces the first fully embedded UC and contact center solution within Microsoft Teams, enhancing productivity and customer experience in a single platform.

Kasasa Partners with MANTL for Superior Digital Banking

Kasasa and MANTL join forces to offer innovative banking products and seamless account origination, empowering financial institutions to grow and compete.

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