40% of shoppers cite poor AI support as ecommerce's biggest flaw, with 39% abandoning purchases. Can better implementation improve customer satisfaction?
Discover how WhatsApp evolved into a vital business tool. Learn to leverage its features, AI automation, and rich messaging for enhanced customer engagement and satisfaction.
iCoupon partners with Navitaire to provide digital, contactless vouchering, enhancing airline efficiency and customer experience during flight disruptions.
American Express to acquire Center, integrating its expense management software with Amex cards to streamline payments, automate tasks, and optimize business spending.
Humann leverages Talkdesk AI to enhance customer experience, automate support, and drive brand loyalty with intelligent, personalized retail AI solutions.
JD.com partners with UEFA Champions League to offer fans exclusive merchandise, discounts, prizes, and innovative shopping experiences across Europe and China.
Celebrate the women driving transformative change in marketing and martech this International Women's Day 2025. Their innovative leadership is accelerating action towards gender equality and breaking barriers in the industry.
Intermedia CPO Irina Shamkova discusses AI, M&A, and user experience. Discover her strategies for innovation and leadership in a rapidly evolving tech landscape.
