Customer Experience (CX)

Albertsons partners with TransUnion, and DoorDash teams with The Trade Desk at CES, boosting retail media targeting and measurement capabilities.

Nium launches the Diners Club International Card, boosting payment flexibility for travel intermediaries and reinforcing its leadership in travel payments.

Join us in celebrating the industry's brightest minds. Our 2024 contributors are here to guide you through the latest trends in marketing and CX, including generative AI and personalization.

Latin America’s travel leader Despegar to be acquired by Prosus for $19.50/share in cash, boosting market presence and growth with Prosus' expertise.

Brightcove integrates with Acquia DAM to streamline video creation, management, and distribution, boosting efficiency and driving better marketing results.

Explore key data trends shaping the Middle East, from AI rise to customer-centricity and data governance, helping businesses drive innovation and sustainable growth.

Psympl's "Psychographic AI" analyzes consumer motivations, enabling financial services to deliver personalized campaigns, boost conversions, and build stronger connections.

Iterable’s Winter Release introduces AI-powered tools—Frequency Optimization, Brand Affinity Insights, and Journey Recommendations—to personalize, engage, and grow.

Explore how Nosto leverages AI to fuel personalized shopping, tackle tech challenges, and empower brands to stay human-centered in a rapidly evolving market.

Singaporean workplaces can thrive in 2025 by focusing on well-being, embracing change, empowering youth, and using AI responsibly to unlock human potential.