Customer Experience (CX)

Contentsquare's 2025 report highlights the rise in customer frustration and friction, impacting conversion rates despite higher digital ad spend and increased reliance on paid channels.

Boost.ai partners with Sage to provide an AI-powered support agent, offering 24/7 service for Sage 50 Accounting users in Canada and improving customer experience.

Unlock customer potential with real-time data. CDPs unify and activate data for personalized experiences, driving growth and lasting relationships.

Explore how consumer behavior, AI evolution, and Gen Z's influence reshaped marketing in 2024. Learn about adapting to new realities, leveraging AI effectively, and building empowered teams.

Travelport's 2025 Report highlights trends: transparency, simplicity, subscriptions, AI innovation, and partnerships. Thrive in the evolving travel landscape!

Booking.com partners with Antom to offer diverse payment options across 8 Asian markets. This will cater to local preferences and empower smaller travel businesses.

Antavo's 2025 Loyalty Report shows AI transforming programs, enhancing CX, boosting ROI, and driving satisfaction. Insights from 2,600 execs and 10,000 consumers!

Datalogic showcases innovative AI-powered solutions for retail at NRF 2025, including loss prevention features for Magellan scanners and Shopevolution 8 software.

Jollibee Group has chosen Qualtrics XM to improve CX across its global brands, including Jollibee, The Coffee Bean & Tea Leaf, and Smashburger. 

Zoomd Technologies has secured new clients, including Go Henry, Liverpool FC, Fanatics, and the NBA, demonstrating its strong position in user acquisition.