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Saturday, April 25, 2026
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Customer Experience (CX)

Kroger Expands Grocery Delivery via Uber’s Apps

Uber and Kroger roll out nearly 2,700 stores on Uber Eats, Uber and Postmates, expanding same-day grocery delivery nationwide.

Allegiant to Acquire Sun Country in $1.5B Deal

Allegiant agrees to buy Sun Country for $1.5B, creating a larger leisure airline with expanded routes, loyalty benefits, and $140M in expected synergies.

The Next Retail Advantage is Smarter Inventory

As retail events stretch longer and demand comes in waves, brands learn that protecting availability—not cutting prices—is the real growth strategy for 2026.

impact.com’s 2025 Surge Signals a Shift in Marketing Power

impact.com posts record growth in 2025 as brands move from ads to partnerships, fueled by creators, AI innovation, and global expansion.

FLock.io Launches FOMO to Rewire AI Economics

FLock.io introduces FOMO, a decentralised AI launchpad that rewards model creators with crypto and aims to undercut Big Tech pricing.

When New Year Travel Strains Corporate VPNs and SASE

Peak New Year travel tests VPN and SASE resilience. How IT teams can reduce latency, close security gaps, and keep remote workers productive.

CES 2026: The Year “Physical AI” Claimed the Real World

From LG’s CLOiD to agentic commerce, CES 2026 marked the end of AI as a chatbot and its birth as a physical neighbor—a Martechview analysis by our editors.

CX Is Noisy. Human Connection Cuts Through

An in-depth conversation with Adrian Swinscoe on CX myths, agentic AI, and why trust, outcomes, and human connection will define customer experience in 2026.

Human-in-the-Loop Isn’t a Crutch. It’s the Safety Net.

Talkdesk’s Kevin McNulty on why AI isn’t a magic fix for CX—and what real transformation will require in 2026 and beyond.

CES 2026: The Bernabéu Is Spotless: Real Madrid Signs a New Sweeper

Roborock becomes the official cleaning partner of Real Madrid. From AI-robotic arms to 15 Champions League titles, "The Greatest" meets "The Greatest."

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