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Qualtrics Unveils Experience Agents: AI for CX and EX at Scale

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Qualtrics launches Experience Agents, specialized AI to autonomously deliver exceptional customer and employee experiences across all channels.
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DV Enhances Keyword Controls, Boosts News Monetization for Publishers

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DV introduces AI-powered keyword optimization and refines controls to improve ad reach and publisher revenue. Launches News Accelerator Publisher Council for collaboration.
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Oracle Weighs TikTok US Deal with Security Role

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Report: Oracle considers a TikTok US operations deal offering security assurances and a small stake, but algorithm control may remain with China.
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AudioCodes Voca CIC Supports Microsoft Teams Phone Extensibility

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AudioCodes' Voca CIC now integrates with Microsoft Teams Phone extensibility for seamless, reliable contact center experiences. Learn more about this Azure-native solution.
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Invoca and Adobe AEP: Unite Digital and Voice for Revenue

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Invoca integrates with Adobe Experience Platform, using AI to connect digital engagement with contact center conversations for complete buyer journeys & boosted revenue.
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Quest Diagnostics and Google Cloud Team Up for AI Insights

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Quest Diagnostics partners with Google Cloud to leverage AI and data analytics for personalized patient and provider experiences, plus streamlined operations.
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Kubit Lumos: AI Analytics Direct in Your Data Warehouse

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Kubit launches Lumos, an AI-powered analytics engine for data warehouses. Get faster insights, optimize workflows, and ensure data quality. Learn more!
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8×8 CPaaS API Interactions Surge 43% on AI Demand

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8x8 reports 43% YoY growth in CPaaS API interactions driven by demand for personalized, AI-powered self-service. Learn about new features and trends
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DXC and Parfois: Personalized Shopping via Data

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DXC Technology partners with Parfois to enhance customer experience using data-driven insights and AI for personalized shopping recommendations.
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Thumzup Surpasses 700 Advertisers with 200%+ Growth

MartechView Editors -
Thumzup hits 700+ advertisers with 200%+ CAGR, expands into Miami and LA, and secures $2M in Bitcoin to fuel future growth in digital advertising.
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