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Transcom Partners with Google Cloud on Generative AI Solutions for CX

MartechView Editors -
The partnership is to develop artificial intelligence solutions to improve customer service operations, reduce costs, and raise customer satisfaction. Transcom, a customer experience services provider,...
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GrowthLoop Furthers Industry Transformation with Google Cloud

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Could GrowthLoop's visionary approach usher in a new paradigm for marketing? Today, GrowthLoop, a Composable CDP, announced the release of a range of generative AI-enabled...
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Uniphore Amplifies Enterprise AI with Breakthrough Capabilities for the X Platform

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Uniphore customers can access solutions that solve today’s biggest challenges, such as hallucinations, data sovereignty, and privacy. Uniphore, one of the world’s largest AI-native companies,...
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Soniox Partners with Scribe

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Soniox partners with Scribe to enhance medical documentation by integrating advanced speech recognition AI. Experience increased efficiency, accuracy, and cost-effectiveness in healthcare organizations with...
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Act-On Adds Direct Mail to Omnichannel Automation

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Customers can now send direct mail offerings through Act-On automated programs and 3rd party vendors (IgnitePost, Sendoso, and Postal.io). Act-On Software, a provider of enterprise...
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Messagepoint Unveils AI for Accessible Communication

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Messagepoint enhances AI for accessible communication and translation, supporting over 80 languages and aligning with ISO standards. Messagepoint is enhancing its generative AI capabilities to...
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Alorica, Genesys Collaborate for Global AI Success

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How Genesys Cloud CX and Alorica IQ create transformative omnichannel experiences, offering smarter automation, personalization, and enhanced customer satisfaction across diverse industries. Alorica, a provider...
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Acquia Site Studio Introduces Capabilities to Create Drupal and Headless Applications

MartechView Editors -
Enables development and marketing teams to leverage components and content across digital channels, speeding time to market for digital experiences Acquia, the digital experience leader,...
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Zara Launches on TikTok Shop

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TikTok has been building out its TikTok shop offer recently, including launching a new ‘refurbished technology’ product category for users to buy second-hand mobile...
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UK Shoppers Predicted to Buy Fewer Black Friday Deals

MartechView Editors -
Spending is predicted to be up just 0.4% in 2022 as inflation and Amazon warehouse strikes hit the discount event Shoppers are expected to snap...
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