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Tuesday, April 21, 2026
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AI and Machine Learning in Marketing

The AI Maturity Gap Holding Modern Marketing Back

From pilot projects to performance engines, the AI maturity model shows how marketers can turn experimentation into measurable, scalable growth.

CES 2026: The Year “Physical AI” Claimed the Real World

From LG’s CLOiD to agentic commerce, CES 2026 marked the end of AI as a chatbot and its birth as a physical neighbor—a Martechview analysis by our editors.

CX Is Noisy. Human Connection Cuts Through

An in-depth conversation with Adrian Swinscoe on CX myths, agentic AI, and why trust, outcomes, and human connection will define customer experience in 2026.

Talkdesk Unveils AI Commerce Orchestration at NRF

Talkdesk introduced CXA-powered Commerce Orchestration and a new Consumer Goods Experience Cloud, aiming to turn customer conversations into revenue.

Disney Unveils AI-Driven Ad Tools at CES Showcase

Disney announced new AI-powered ad tools, metrics, and vertical video formats at CES, aiming to simplify planning, boost measurement, and improve advertiser outcomes.

Amperity Launches AI Agent to Turn Data Into Action

Amperity unveiled its Customer Data Agent, an enterprise AI tool designed to help marketers move from insight to activation using unified customer data.

Snowflake Brings Google’s Gemini AI Directly to Enterprise Data

Snowflake expands its partnership with Google Cloud, bringing Gemini AI models into Cortex AI for secure, governed enterprise intelligence at scale.

AI Is Quietly Rewriting How Consumers Decide What to Buy

A new IBM–NRF study shows AI shaping shopping decisions before purchase, forcing retailers to rethink discovery, trust, and data readiness.

How Pharma Marketing Can Prove ROI—and Change Care

As scrutiny rises, pharmaceutical marketers are turning to data, AI and precision media to prove ROI—without losing sight of the physicians and patients they serve.

CES 2026: PepsiCo Taps AI Digital Twins to Reinvent Supply Chains

At CES 2026, PepsiCo unveiled a first-of-its-kind partnership with Siemens and NVIDIA to use AI-powered digital twins to redesign plants and supply chains.

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