Qualtrics has announced new AI-powered CX capabilities at X4, helping organizations move from feedback collection to real-time action across every channel.
Fast Simon's AI platform now tells merchandisers in real time which products are succeeding, overexposed, or underperforming — and what each decision is costing them.
European startup eYou has raised €300,000 in pre-seed funding to launch a social platform with built-in AI fact-checking and algorithm transparency, ahead of a May 2026 debut.
Contentsquare is expanding its platform to track customer journeys across AI assistants, ChatGPT apps and LLM-driven traffic, giving brands visibility beyond traditional web analytics.
Zevia's new "Real Soda for Real Humans" campaign uses AI anxiety as a marketing foil, continuing a strategy that ties artificial intelligence to artificial ingredients.
Publicis Groupe has acquired AdgeAI, an AI-powered creative measurement platform, to give brands real-time insight into what content works and why — before they scale it.
Talkdesk launches its CXA Operations Center and enhanced analytics tools to help enterprises monitor, evaluate and govern AI agents alongside human workers.
Auxia's agentic AI platform now delivers 400 million autonomous marketing decisions daily, as Fortune 500 clients ditch rules-based systems for real-time personalization.
New Klaviyo research finds only 5% of APAC shoppers fully trust AI-generated brand content, as "AI slop" emerges as the top threat to consumer loyalty.
