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Wednesday, April 29, 2026
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consumer behavior

TELUS Digital to Debut Agentic AI at Adobe Summit

The Adobe Gold Partner aims to solve the "activation gap," using real-time orchestration to move customer insights from transcripts to personalized web experiences in...

TikTok Shop Is America’s Fastest-Growing Storefront

Interest in Temu, Shein, and AliExpress is rising too — even as tariffs climb.

Price Has Replaced Brand Loyalty at the Grocery Store

A new Zappi survey finds 70% consumers now prioritize price over brand when buying food and beverages, as inflation reshapes how Americans shop for groceries.

When a Logo Changes Everything — and Nothing

From Tropicana's $35 million mistake to Burberry's heritage revival, the psychology behind brand design has less to do with aesthetics than with trust.

APAC Consumers Lose Trust in AI-Generated Brand Content

New Klaviyo research finds only 5% of APAC shoppers fully trust AI-generated brand content, as "AI slop" emerges as the top threat to consumer loyalty.

AI Use Rises, but Consumers Want Control

Shift survey finds AI adoption growing fast, but consumers demand stronger privacy protections, transparency and control over AI systems.

Marketing That Predicts, Not Reacts

Resonate says predictive AI—grounded in values and real-time signals—can forecast consumer behavior and turn marketing from guesswork into measurable growth.

Nearly 1 in 4 U.S. Consumers Cut Gift Spending

A new Omnisend survey finds 23% of U.S. consumers have reduced holiday gifting, yet online spending is rising due to inflation and higher shipping costs.

Gen Digital, Equifax Deepen Consumer Data Alliance

Gen Digital and Equifax expand their partnership to combine financial data and digital tools, delivering personalized identity protection and financial wellness services.

AI Marketing Needs More Than Behavioral Data

Relying only on behavioral data limits AI marketing. Integrating context, intent, and human insight creates smarter, more trusted, and more effective campaigns.

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