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Saturday, June 13, 2026

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consumer behavior

Consumers Demand Authentic Pride Support: Omnisend

An Omnisend survey finds consumers value Pride Month participation, but expect brands to demonstrate genuine LGBTQ+ support year-round.

Your Marketing Dashboard Is Lying to Your CFO

Enterprise marketing looks healthy on paper—green metrics, rising click rates—but flat growth tells a different story. Here's the measurement flaw hiding in plain sight.

TELUS Digital to Debut Agentic AI at Adobe Summit

The Adobe Gold Partner aims to solve the "activation gap," using real-time orchestration to move customer insights from transcripts to personalized web experiences in...

TikTok Shop Is America’s Fastest-Growing Storefront

Interest in Temu, Shein, and AliExpress is rising too — even as tariffs climb.

Price Has Replaced Brand Loyalty at the Grocery Store

A new Zappi survey finds 70% consumers now prioritize price over brand when buying food and beverages, as inflation reshapes how Americans shop for groceries.

When a Logo Changes Everything — and Nothing

From Tropicana's $35 million mistake to Burberry's heritage revival, the psychology behind brand design has less to do with aesthetics than with trust.

APAC Consumers Lose Trust in AI-Generated Brand Content

New Klaviyo research finds only 5% of APAC shoppers fully trust AI-generated brand content, as "AI slop" emerges as the top threat to consumer loyalty.

AI Use Rises, but Consumers Want Control

Shift survey finds AI adoption growing fast, but consumers demand stronger privacy protections, transparency and control over AI systems.

Marketing That Predicts, Not Reacts

Resonate says predictive AI—grounded in values and real-time signals—can forecast consumer behavior and turn marketing from guesswork into measurable growth.

Nearly 1 in 4 U.S. Consumers Cut Gift Spending

A new Omnisend survey finds 23% of U.S. consumers have reduced holiday gifting, yet online spending is rising due to inflation and higher shipping costs.

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