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Customer Experience (CX)

Martech

Marketing Trends Shaping a Smarter Future

Khushbu Raval -
Discover how AI, responsible marketing, composable data, and co-creation redefine the marketing landscape for stronger growth and customer loyalty.
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Sitecore Launches AI Lab for Marketers with Microsoft

MartechView Editors -
Sitecore’s AI Innovation Lab, built with Microsoft, helps marketers rapidly prototype AI solutions to streamline content and boost digital experience ROI.
News

AI Sparks a New Era in Customer Experience: Info-Tech

MartechView Editors -
In its 2025 CX predictions, Info-Tech reveals how AI is transforming customer service with real-time support, personalization, and better agent experiences.
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Redpoint, HCLTech Partner to Boost CX and Engagement

MartechView Editors -
Redpoint and HCLTech team up to power HCLTech X, delivering personalized CX, 3X engagement, 35% retention gains, and 2X ROI via unified data and automation.
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Hanover Bank Upgrades Core for Smarter Digital Banking

MartechView Editors -
Hanover Bank completes core system upgrade to boost digital banking, enhance security, streamline services, and deliver more value for clients and stakeholders.
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BHN Debuts Renovo: Sustainable Gift Card Solution

MartechView Editors -
Blackhawk Network launches Renovo, a durable, recyclable, fiber-based gift card made with 100% post-consumer recycled materials and carbon-neutral production.
News

WorldFirst and Mastercard Launch World Card for SME Growth

MartechView Editors -
Ant International's WorldFirst and Mastercard introduce World Card, a virtual solution that simplifies global SME payments, lowers costs, and offers cashback.
News

Tariff Turmoil: Marketing Strategies in Economic Crisis

MartechView Editors -
Tariff wars disrupt markets. Learn how marketers can adapt, avoid budget cuts, and prioritize customer sentiment amid economic uncertainty. Act agile, not rigid.
People

Edition 1: The Sharp Minds Decoding Tech’s Next Wave

Khushbu Raval -
From GenAI and CDPs to creator economies and customer-centric CX, these 2025 tech leaders are decoding the future with clarity, creativity, and conviction.
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ServiceNow Acquires Logik.ai for AI-Powered CPQ Solution

MartechView Editors -
ServiceNow buys Logik.ai, boosting CRM with AI-driven CPQ for faster sales, improved efficiency, and seamless customer experiences.
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