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Customer Experience (CX)

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2Quip Launches Storefronts for Equipment Rentals

MartechView Editors -
2Quip's new e-commerce Storefronts enable equipment owners to create online rental shops, enhancing CX and revenue with upselling and mobile optimization.
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Volkswagen Leverages AI for Enhanced Customer Experience

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Volkswagen's new app offers improved customer support, troubleshooting assistance, and personalized information, enhancing the overall ownership experience.
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Infosys to Modernize Sally Beauty’s IT Operations

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Infosys will help Sally Beauty implement AI-driven IT transformation, improving efficiency, optimizing costs, and delivering exceptional customer experiences.
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AudioEye Acquires ADA Site Compliance

MartechView Editors -
AudioEye acquires ADA Site Compliance, boosting its digital accessibility solutions and solidifying its leadership in comprehensive accessibility services.
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Karma Wallet Partners with Dyme for Sustainable Travel

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Karma Wallet members can now book sustainable travel with Dyme, earning cashback and exclusive discounts on hotels, flights, and car rentals.
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GoTo Launches Groundbreaking In-app Voice Assistant Dira

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GoTo Group & Google Cloud launch Dira, a Bahasa-speaking AI assistant in GoPay, using gen AI tech to help users navigate the app with simple voice commands.
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Snowflake AI Cloud Revolutionizes Travel and Hospitality

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Snowflake enables the travel and hospitality industry to harness the power of the AI Data Cloud to transform operations and deliver exceptional CX.
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Credera and Areteans Launch Connected Marketing Platform

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Boost customer engagement and drive data-driven decisions with the new Connected Marketing Platform from Credera, Areteans, and Pega. 
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SheerID Partners with Flyla to Verify Student Flight Fares

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SheerID partners with Flyla to provide airlines with student-only discounts, ensuring exclusive fares are available to verified students.
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Verint and Five9 Deepen Partnership for AI-Powered CX

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Verint and Five9 expand partnership with cloud-to-cloud integration, enabling organizations to achieve tangible AI business outcomes.
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