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Customer Experience (CX)

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Amplitude Unveils Self-service Web Experimentation for Teams

MartechView Editors -
Amplitude's new Web Experimentation tool empowers teams to conduct A/B tests and personalize web experiences without extensive engineering resources. 
CX

CASE STUDY: Delta Air Lines Soars with Stravito Insights Platform

MartechView Editors -
Delta Air Lines has adopted Stravito's AI platform to democratize insights, enhance decision-making, and improve CX through better knowledge management.
News

Sprinklr Recognized as Exemplary Vendor by ISG

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Sprinklr ranks high in ISG's Contact Center Buyers Guide for its strong capabilities, CX, and adaptability, solidifying its leadership in Unified-CXM.
News

2Quip Launches Storefronts for Equipment Rentals

MartechView Editors -
2Quip's new e-commerce Storefronts enable equipment owners to create online rental shops, enhancing CX and revenue with upselling and mobile optimization.
News

Volkswagen Leverages AI for Enhanced Customer Experience

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Volkswagen's new app offers improved customer support, troubleshooting assistance, and personalized information, enhancing the overall ownership experience.
News

Infosys to Modernize Sally Beauty’s IT Operations

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Infosys will help Sally Beauty implement AI-driven IT transformation, improving efficiency, optimizing costs, and delivering exceptional customer experiences.
News

AudioEye Acquires ADA Site Compliance

MartechView Editors -
AudioEye acquires ADA Site Compliance, boosting its digital accessibility solutions and solidifying its leadership in comprehensive accessibility services.
News

Karma Wallet Partners with Dyme for Sustainable Travel

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Karma Wallet members can now book sustainable travel with Dyme, earning cashback and exclusive discounts on hotels, flights, and car rentals.
News

GoTo Launches Groundbreaking In-app Voice Assistant Dira

MartechView Editors -
GoTo Group & Google Cloud launch Dira, a Bahasa-speaking AI assistant in GoPay, using gen AI tech to help users navigate the app with simple voice commands.
News

Snowflake AI Cloud Revolutionizes Travel and Hospitality

MartechView Editors -
Snowflake enables the travel and hospitality industry to harness the power of the AI Data Cloud to transform operations and deliver exceptional CX.
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