News

Salesforce launches Agentforce Contact Center, unifying voice, digital channels, and CRM data — and taking direct aim at the fragmented contact center market.

After losing a colleague suddenly in 2024, Sabio Group's staff raised thousands to install defibrillators, train teams in CPR, and honor Scott Young's memory.

Quiq appoints Jen Grant as CMO as the enterprise AI agent market shifts from experimentation to scale—and the real competition shifts to trust and execution.

Ford returns to Formula 1 with Red Bull Racing and launches a storytelling ad campaign on Apple TV linking racing innovation to consumer vehicles.

Teen developers are earning millions on Roblox, reshaping the economics of gaming as simple user-made titles outperform blockbuster studio releases.

Papa Johns revives local marketing co-ops and launches new campaigns as the pizza chain seeks to reverse declining sales and regain momentum.

Startup Mega raises $11.5M to expand an AI-driven marketing platform designed to replace agencies and automate growth for small and midsize businesses.

Brinker International promotes Chili’s CMO George Felix to oversee marketing for both Chili’s and Maggiano’s as the company looks to revive the latter brand.

Agencies are investing heavily in proprietary AI tools, but Gartner warns many may become obsolete as open-source platforms dominate enterprise AI.

Vudoo partners with PubMatic to enable shoppable ads across premium programmatic inventory, linking engagement directly to purchases across screens.