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The integration comes on the heels of Zoom's entry into the sales enablement space. Qstream, a provider of microlearning technology, has developed an integration with...

Nielsen will access ACR data from LG Ad Solutions and provide Nielsen ONE Ads Measurement and co-viewing Metrics for Campaigns on LG TVs. Nielsen, a...

Renovus worked closely with company's management team to establish InflowCX as an industry-leading contact center and customer experience consulting firm. Renovus Capital Partners, a lower...

Mailgun Optimize and Mailgun Validate work seamlessly with Mailgun Send to ensure delivery and deliverability. Sinch, providers of the Customer Communications Cloud, launched Mailgun Optimize,...

The platform is designed to help businesses understand their customers better, predict churn, and take proactive measures to ensure customer success. ZapScale, a customer success...

The announcement makes the Verint open platform available to Zoom customers through Zoom for the first time. Zoom Video Communications is launching the ISV Exchange...

EngageSmart is being acquired by an affiliate of Vista Equity Partners for $4 billion. EngageSmart, a provider of vertically tailored customer engagement software and integrated...

Seismic Aura Copilot combines generative AI with Seismic data and business context. Seismic introduced its Fall 2023 product release, which brings generative artificial intelligence-powered capabilities...

Build with AI is a survey creation feature powered by OpenAI's generative AI. SurveyMonkey, a provider of online surveys and forms, launched Build with AI,...

The new capabilities can be applied across the entire SAP CX portfolio. SAP introduced generative artificial intelligence capabilities across the SAP Customer Experience portfolio, including...