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Phrase Unveils New AI Translation and Collaboration Tools

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Phrase launches AI Translation Agent, real-time collaboration in Phrase Studio, and smarter integrations to speed global content workflows.
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Zeta Global to Acquire Marigold’s Enterprise Software

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Zeta Global acquires Marigold’s enterprise software business for $325M, expanding scale, reach, and loyalty offerings with AI-driven marketing power.
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Talkdesk Deepens Microsoft Partnership for CX

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Talkdesk integrates with Microsoft Teams and is now available in the Azure Marketplace, enhancing collaboration, AI automation, and customer experience efficiency.
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OpenAI Launches ChatGPT Instant Checkout with Etsy

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Users can now buy directly from Etsy and Shopify via ChatGPT, with seamless checkout and no extra fees for shoppers.
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Eagle Eye Launches Smart Rewards for Real-Time Loyalty

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Smart Rewards lets retailers deliver instant, personalized loyalty and incentives at checkout, scaling across channels with speed and precision.
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Blazeo Launches Hybrid Voice AI for Faster, Smarter Calls

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Blazeo Voice AI blends real-time conversational AI with live agents, delivering instant, empathetic, and scalable customer interactions across industries.
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MartechView Joins Conversational AI & Customer Experience Summit as a Media Partner

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The 4th Annual Conversational AI & Customer Experience Summit Europe will take place in Munich, Germany, on November 5-6, 2025. Discover the latest in AI-driven engagement, chatbots, and generative AI innovations.
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Sprinklr Launches AI Tools to Elevate Customer Experience

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Sprinklr unveils AI-native innovations like Copilot and AI Agents, empowering brands to deliver personalized, seamless, and scalable customer experiences.
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Digital Identity Adapts as Alternatives Surge in 2025

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ID5’s 2025 report shows 91% adoption of alternative IDs as advertisers embrace diverse strategies to tackle fragmentation and CTV challenges.
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Appier Launches 8 AI Agents to Boost Marketing ROI

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Appier introduces eight Agentic AI-powered tools to unify data, automate marketing, and deliver predictable ROI across the entire customer journey.
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