Edify’s capabilities further enhance the Avaya Experience Platform™ by integrating additional workflow, customer journey orchestration, and other AI-powered technologies into the platform. Avaya, a global...

The brand’s digital experience for the release of its spring-summer 2024 collection mimics its in-person luxury resort based in Bali. Hugo Boss launched its virtual...

Uncover the top 10 CMOs leading the Texas business charge! These marketing mavericks are pushing boundaries, using data and tech to craft innovative campaigns...

Content Guru Adds Enhanced Accessibility Features to Storm to Enable Inclusive User Experiences Storm becomes the first Contact Center as a Service (CCaaS) platform...

Struggling to navigate California's workers' compensation law? ChatSOC, a new AI assistant from Sullivan on Comp, offers instant answers and streamlines workflows for legal...

Ansira is the only systems integrator that can offer this capability. Ansira Partners, Inc. ("Ansira"), an independent global marketing services and solutions company with proprietary...

With deliveries the "new battleground" for retail, the new nShift report calls for investment in future-ready delivery management. According to a new report, a disjointed...

The report reveals that 32% of marketers use AI, and 31% plan to use the technology to support print marketing. A study released by R.R....

The combined businesses will give businesses a social media performance engine to turn insights into action and impact—all fueled by AI. Social media manager Hootsuite is acquiring Luxembourg...

What is the key to redesigning customer experiences in a changing world? Author and CX expert Olga Guseva shares insights on how to speak...