Customer Experience (CX)

Infosys will help Sally Beauty implement AI-driven IT transformation, improving efficiency, optimizing costs, and delivering exceptional customer experiences.

AudioEye acquires ADA Site Compliance, boosting its digital accessibility solutions and solidifying its leadership in comprehensive accessibility services.

Karma Wallet members can now book sustainable travel with Dyme, earning cashback and exclusive discounts on hotels, flights, and car rentals.

GoTo Group & Google Cloud launch Dira, a Bahasa-speaking AI assistant in GoPay, using gen AI tech to help users navigate the app with simple voice commands.

Snowflake enables the travel and hospitality industry to harness the power of the AI Data Cloud to transform operations and deliver exceptional CX.

Boost customer engagement and drive data-driven decisions with the new Connected Marketing Platform from Credera, Areteans, and Pega. 

SheerID partners with Flyla to provide airlines with student-only discounts, ensuring exclusive fares are available to verified students.

Verint and Five9 expand partnership with cloud-to-cloud integration, enabling organizations to achieve tangible AI business outcomes.

Granite Telecommunications opens a new Quincy, MA headquarters with a cutting-edge Customer Service Center and advanced technologies to enhance customer support.

ARC Direct Connect enables Turkish Airlines to offer personalized experiences and manage transactions efficiently, solidifying ARC’s position in NDC solutions.