Tata Communications and NICE team up to merge Kaleyra and CXone Mpower, creating AI-driven, hyper-personalized customer experiences across 190+ countries.
Klarna partners with Sparkassen to launch Variable Recurring Payments in Germany, a faster, safer open banking alternative to traditional direct debits.
Cisco unveils Cisco IQ, an AI-driven platform that unifies insights, automation, and learning to simplify IT management and deliver predictive, personalized support.
Tango transformed marketing with SAS Customer Intelligence 360—achieving 50% higher retention through real-time personalization and omnichannel engagement.
Netcore Cloud and Google Cloud unveil the Agentic Marketing Stack, introducing autonomous AI agents to redefine real-time, data-driven marketing worldwide.
Talkdesk partners with Databricks to power its CXA platform, unifying customer data and enabling secure, compliant AI-driven customer experiences at scale.