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AI and Machine Learning in Marketing

AI Chatbots Frustrate Shoppers — 39% Abandon Purchases

40% of shoppers cite poor AI support as ecommerce's biggest flaw, with 39% abandoning purchases. Can better implementation improve customer satisfaction?

ServiceNow Yokohama Release Unleashes AI Agents at Scale

ServiceNow's Yokohama release introduces AI agents for CRM, HR, and IT, driving faster, smarter workflows and business-wide efficiency.

Finnomena Deploys AI with Google Cloud to Boost Insights

Finnomena leverages Google Cloud AI to deliver real-time financial updates, improving efficiency and expanding investment offerings in Thailand.

AI’s Human Paradox: Emotion Trumps Algorithm

AI advances, but human emotion drives trust. Learn how to connect with audiences by focusing on authenticity and emotional intelligence, not just algorithms.

Kenect Acquires Auto Labs to Enhance AI in Dealerships

Kenect acquires Auto Labs, adding AI-powered service scheduling, video inspections, and customer engagement tools to reshape dealership experiences.

Comviva Launches AI-Powered MobiLytixâ„¢ Rewards 5.0

Comviva's MobiLytixâ„¢ Rewards 5.0 uses AI to power loyalty programs with real-time rewards, gamification, and personalized customer engagement.

Marketing’s Next Chapter: Women Driving Impact in 2025

Celebrate the women driving transformative change in marketing and martech this International Women's Day 2025. Their innovative leadership is accelerating action towards gender equality and breaking barriers in the industry.

ServiceNow, NVIDIA Launch AI Agents for Telecom Automation

ServiceNow and NVIDIA introduce AI agents to automate telecom workflows, enhancing network operations, customer service, and efficiency for CSPs.

Akeneo Unveils AI-Powered PX Innovations at Unlock 2025

Akeneo's latest release enhances product storytelling with AI, PX insights, dynamic data governance, and seamless syndication to over 500 channels.

Mastering LinkedIn: Networking, Marketing and Growth Strategies

Unlock LinkedIn's potential for networking, B2B marketing, and brand growth. Learn about ads, Sales Navigator, analytics, and the latest platform updates.

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