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Tuesday, September 15, 2026

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AI and Machine Learning in Marketing

From Buzzword to Breakthrough: Can AI Finally Deliver True Personalization?

Beyond segmentation: AI and real-time data finally deliver truly personal experiences, aligning brands with consumer values and intent.

20 AI SaaS Tools Redefining Business in 2025

Discover the top 20 AI-powered SaaS tools of 2025 revolutionizing industries from sales and HR to data analytics and content creation. See how AI is transforming work.

Krisp Unveils Real-time Voice AI for Call Centers

Krisp launches an AI Voice Platform for call centers, offering noise cancellation, accent conversion, live interpretation, and agent assist.

US Robocalls Dip in May, Scam Calls Up 10%+

US robocalls decreased by 2.5% in May but scam calls rose over 10%. YouMail reports 4.8 billion robocalls, with 2.7 billion being unwanted.

Starbucks Taps AI to Boost Barista Efficiency

Starbucks rolls out a new AI assistant, "Green Dot Assist," to simplify barista tasks and speed up service, aiming to revive U.S. sales.

Trigo’s AI Fights Retail Theft, Boosts Profits

Trigo launches a capex-free, AI-driven loss prevention solution for retailers. It uses existing CCTV to detect theft in real time, boosting profits and privacy.

David Joosten Reveals AI and Data Blueprint for Privacy-First Marketing

David Joosten shares a privacy-first roadmap for marketers—activating first-party data, resolving identities, and using AI to drive growth in a cookieless world.

Level AI Launches Naviant for Human-Like CX

Level AI introduces Naviant, an AI virtual agent for human-like customer conversations, driving operational excellence and continuous CX improvement.

FairPrice and Google Cloud Redefine Retail with AI

FairPrice Group and Google Cloud launch "Store of Tomorrow," using AI and cloud tech to enhance customer experience and optimize operations.

Uniphore Launches AI Marketing Agents

Uniphore unveils AI-powered Marketing Agents to help teams segment audiences, access data instantly, and boost campaign efficiency by up to 50%.

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