AI and Machine Learning in Marketing

In its 2025 CX predictions, Info-Tech reveals how AI is transforming customer service with real-time support, personalization, and better agent experiences.

ABB Robotics chooses Coveo to deliver AI search, personalization, and GenAI-powered answers for a smarter, more seamless digital commerce experience.

AI is reshaping sales—from boosting productivity to personalizing customer experiences—yet many teams lack the training to keep up. Discover why AI training is key to future-proofing your sales strategy and unlocking higher ROI.

B2B Stars debuts in the U.S. with AI-driven insights, verified reviews, and reputation scores to help SMBs grow, get discovered, and build trusted partnerships.

SAS’s Jonathan Moran explores how AI transforms MarTech—from hyper-personalized search and immersive UX to data-rich retail media networks.

Drowning in too much data and too little insight? Discover why marketers must streamline their data strategy, focus on quality over quantity, and embrace a “Data Diet” to drive meaningful results in a post-cookie world.

Ant International's WorldFirst and Mastercard introduce World Card, a virtual solution that simplifies global SME payments, lowers costs, and offers cashback.

Nimble's AI-driven CRM integrates sales, marketing, and automation for SMBs. See real success stories in engagement, efficiency, and growth.

CleverTap buys rehook.ai, adding AI-powered promotions automation to its platform. Enhance retention with unified analytics, engagement, and offers.  

Castlight Health launches virtual urgent care via Fabric, integrated into their benefits app. Get fast, quality care anytime, anywhere.