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Sunday, May 17, 2026
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Customer Experience (CX)

Sitecore XM Cloud Drives 371% ROI for Marketers

A Forrester study shows Sitecore XM Cloud delivers 371% ROI, 50% better conversions, and faster personalization through its AI-first SaaS platform.

Rakuten TV Launches Enterprise Platform for CTV Growth

Rakuten TV unifies its B2B services with Enterprise, aiming to boost transparency and simplify CTV advertising as 74% of UK marketers plan to increase spend.

AI Startup Remuner Raises $6.5M to Redefine Sales Pay

Barcelona-based Remuner secures $6.5M to expand its AI-driven platform that automates sales compensation, boosting performance and retention.

Package.ai Launches AI-Backfill to Optimize Deliveries

Package.ai’s AI-Backfill fills empty truck space by predicting gaps, re-optimizing routes, and boosting delivery efficiency by up to 30%.

SurveyMonkey Launches AI Suite for Smarter Insights

SurveyMonkey debuts AI Analysis Suite and design tools, letting users chat with data, uncover insights instantly, and create polished, on-brand surveys.

NiCE Acquires Cognigy to Advance AI-Driven CX

NiCE finalizes its acquisition of Cognigy, uniting two AI leaders to deliver smarter, faster, and seamless customer experiences through its CXone Mpower platform.

Gill Capital Transforms Retail Search with GenAI

Gill Capital teams up with Google Cloud to launch gen AI-powered search and chat assistants, making product discovery seamless for H&M shoppers in SEA.

Birdeye Unveils Agentic AI to Revolutionize Marketing

Birdeye launches the first Agentic Marketing Platform, empowering autonomous AI agents to handle end-to-end marketing, boosting speed, scale, and trust.

Zefir Raises €15M to Revolutionize Real Estate with AI

French marketplace Zefir’s AI home assistant ZIA speeds up deals, halves transaction times, and earns agents up to €100K more annually.

Virtualitics Launches Iris: AI Boosts Defense Readiness

Virtualitics Iris combines GenAI and mission-tuned agents to speed decision-making, enhance insight, and transform defense readiness operations.

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